Shipping & Delivery

Shipping is FREE for all orders on our website.

We ship your orders with major international logistic companies, depending on your geographical location. Most orders tend to be delivered within a 5 -12 business day window. While we’re always looking for new ways to get your order to you as quickly and securely as possible, our clients have so far reported high satisfaction with the couriers we use.

    ORDER CONFIRMATION

    After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.  

    PROCESSING TIME

    The order processing time might take up to 1- 4 business days. Processing includes checking, packing, and sending your orders to the post-office.  After all these procedures, the tracking number will be provided to you via email.

    • If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

    ORDER PAYMENT

    All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.

    SEPARATE SHIPMENTS

    When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

    ORDER CANCELLATION AND CHANGE REQUEST 

    We accept 12 hours’ notice to cancel an order or update any changes such as quantity, color, size, or shipping address information. Just feel free to contact us. We're available at support@cycle-peak.com

    Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.