VIP Rewards Club FAQ
What is our VIP Rewards Club?
To thank you for your purchases we have created a great VIP Rewards Club. Our Club is as simple as it sounds. While shopping at Cycle Peak, you will earn points for each item you purchase. Once earned, you can use those points to receive extra discounts for future purchases on our website or get amazing free products.
How does the VIP Rewards Club work?
When an order is placed, each item in your order will earn you points. Once your order has been shipped, your points will be available to spend on our website. You must log in to your account in order to view the status of your points.
Points and Values
You will earn 1 point for every $1.00 spent. You can also complete small tasks or refer your friends to earn extra points.
Redeeming Reward Points
If you have a balance in your Reward Points Account, you can use those points to exchange for discounts of future purchases or to get amazing free products.
Minimum Points Required
There is no minimum balance required to redeem your Reward Points.
Do my points expire?
Yes. Rewards points expire after 180 days.
Will I earn points for shipping fees?
No. When calculating the number of points earned, shipping fees are excluded.
Will I earn points for taxes paid?
No. When calculating the number of points earned, taxes are excluded.
Will I earn points for discounted products?
Yes. When calculating the number of points earned, all items, including those which are discounted will be included. Points will be awarded based on the discount price value.
Are there any product restrictions?
No, you can earn Reward Points on all products.
Conditions of Use
Reward Points are only available to registered users.
Reward Points can only be collected and redeemed for online purchases at cycle-peak.com.
Reward Points are non-transferable and can’t be transferred between customer accounts.
Reward Points are non-refundable and are not exchangeable for cash under any circumstances.
Reward Points will not be refunded for any canceled order.
When calculating the number of points earned, shipping fees and taxes are excluded.
Reward Points can not be applied toward taxes or shipping fees.
Reward Points will be considered “earned” and available for use once your order has been completed.
When Problems Occur
For any queries regarding our VIP Rewards Club, please contact us. Make sure you provide as much information as possible in the message.
Please note, we reserve the right to make changes to this policy or discontinue our VIP Rewards Club at any time without prior notice or liability, so please visit this page often.